Eastern Jewelry, Baltimore, MD

Eastern Jewelry is a reputable jewelry store located in Eastpoint Mall, Baltimore, Maryland. This jeweler specializes in a variety of services, notably engagement ring creation, where they offer custom designs tailored to individual preferences. With a full-service approach, the staff, including notable team members such as Oleg, Arthur, and Diana, are dedicated to ensuring customer satisfaction through personalized service and skilled craftsmanship. They also provide a range of jewelry repair services, making it a one-stop-shop for all jewelry needs.

The store operates in Baltimore County, welcoming customers with an impressive selection and fair pricing. Reviewers frequently praise the friendly and knowledgeable staff, highlighting the exceptional service experienced during engagement ring purchases. However, there have been some concerns regarding pricing transparency, with a few customers noting the practice of negotiating prices, which can create doubts about initial values.

Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 18%
Negative: 10%

The total number of reviews considered for this overview is 71.

Best Review: Julius appreciates the incredible service and a beautiful selection of jewelry, stating it offers the best prices in town.

Worst Review: Milton expressed frustration over his negative experience, citing untrustworthy practices around pricing and poor customer service in resolving complaints.

Operating Hours:
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members:
- Oleg
- Arthur
- Diana

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.