Samuelson's Diamonds, located in Baltimore County, Maryland, specializes in creating exquisite engagement rings tailored to individual customer preferences. Renowned for a personalized, appointment-only shopping experience, clients are ensured attentive service in a private and relaxed environment. The team, led by owner Ron Samuelson and supported by professionals like Allie Azrael Lopato, provides expertise in diamond selection and custom designs. Customers appreciate the extensive collection of diamonds, gold and silver jewelry, and luxury watches available.
The business has garnered a total of 303 reviews, offering a balanced perspective on its services.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Positive reviews often highlight the knowledgeable and helpful staff, with many clients recognizing the lack of pressure during engagements. Customers frequently mention the high-quality service and the personalized attention they received while selecting or designing their rings.
Conversely, negative reviews point to isolated instances of perceived undervaluation of jewelry items and experiences of discouragement when seeking specific customizations.
Best Review: Ashley noted the incredible service while creating her vintage-inspired engagement ring, commending the staff's patience and friendliness throughout the process, which ultimately made her feel valued.
Worst Review: Lauren expressed disappointment after receiving an offer for her designer ring that she felt was below market value, despite the pleasant demeanor of the staff during her visit.
**Contact Information:**
2800 Quarry Lake Dr #240
Baltimore, MD 21209
(410) 680-3016
**Operating Hours:**
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Staff members include:
- Ron Samuelson (CEO)
- Allie Azrael Lopato (Graduate Gemologist, Director of Estate Jewelry)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 303