Infinity Jewelers Baltimore MD

Infinity Jewelers, located at 6901 Security Blvd, Baltimore, MD 21244, offers specialized services in creating personalized engagement rings along with a variety of custom jewelry options. The store operates in Baltimore County and is known for its commitment to quality and customer satisfaction. With a staff that is frequently praised for their professionalism and attentiveness, customers have highlighted the exceptional customer service provided, particularly in the jewelry customization process.

The jeweler has received a total of 51 reviews, with a mixed but generally positive reception from clients. Positive feedback often emphasizes the friendly staff, quality workmanship, and reasonable pricing. Reviewers have noted the store's ability to craft unique pieces, with one customer mentioning an impressive personalized service that exemplified customer care.

However, some negative reviews have raised concerns about experiences with refunds and customer service, indicating that there have been instances of dissatisfaction regarding product quality and interactions with staff.

Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from customer reviews stands at:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Best Review:
Michelle Dyson commended the store for its professional and friendly staff, noting the reasonable prices for watch battery replacements and quick service.

Worst Review:
A customer named B X warned others to be cautious, highlighting a negative experience involving an attempted upcharge and a lack of proper customer service when seeking a refund.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 11 AM – 7 PM
- Tuesday: 11 AM – 7 PM
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 8 PM
- Saturday: 11 AM – 8 PM
- Sunday: 12 PM – 6 PM

Staff Members: Not specified.