Poplar Jewelry & Loan, located at 1709 Poplar Pl, Baltimore, MD 21222, offers a wide range of jewelry services, specializing in the creation of engagement rings. The business prides itself on its friendly and knowledgeable staff, ensuring a customer-oriented experience. Operating in Baltimore County, the store has garnered a significant amount of attention, with a total of 86 reviews analyzed from various platforms.
The store enjoys a favorable reputation, highlighted by numerous positive reviews that emphasize exceptional customer service and fair pricing. Customers frequently mention the accommodating nature of the staff, who are described as helpful and professional, creating a welcoming atmosphere for those looking to purchase or customize engagement rings.
However, there are negative reviews that highlight some dissatisfaction with the pricing offers for certain items, suggesting that some customers felt undervalued during their transactions. It's important to consider both the positive interactions and the critical feedback when evaluating this store’s overall service.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A customer praised Poplar Jewelry & Loan for its exceptional staff and great selection, reflecting a long-term loyalty to the shop without any issues in their experiences.
Worst Review: Another reviewer expressed frustration over a rude interaction with an employee, stating that their experience was marred by unprofessional behavior that overshadowed previous positive visits.
Operating Hours:
- Monday: 10 AM - 7 PM
- Tuesday: 10 AM - 7 PM
- Wednesday: 10 AM - 7 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 7 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
Staff Members: Not specified.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.