Gold Fever, located at 231 N Howard St, Baltimore, MD 21201, is a reputable jewelry store known for its exquisite engagement ring creations and exceptional customer service. The store operates in Baltimore County and offers a wide range of services, including custom jewelry design, repair services, and a variety of gold chains, bracelets, and earrings. Their expertise in crafting customized engagement rings has made them a favorite among locals seeking unique and quality pieces.

With a total of 101 customer reviews analyzed, the overall sentiment from online customer reviews is as follows:

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Positive reviews frequently highlight the friendly and knowledgeable staff, particularly praising Carmen for her excellent customer service and helpfulness when selecting items. Customers appreciate the custom designs and reasonable prices offered at Gold Fever.

Conversely, some negative feedback points to instances of poor customer service, with one user mentioning long wait times and unhelpful staff during their visit.

Best Review:
In a positive review, Shawnta commended the store for its welcoming atmosphere and the impressive selection of custom jewelry, emphasizing that she has consistently been satisfied with her purchases over the years.

Worst Review:
On the other hand, Maram expressed dissatisfaction with her experience, describing a lack of greeting upon entry and poor assistance during her visit, leading her to feel overlooked despite her interest in making a purchase.

Store Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: Closed
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Carmen

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.