Gold Valley Jewelers, located at 6901 Security Blvd Suite 837, Baltimore, MD 21244, is a jewelry store specializing in engagement ring creation and custom jewelry design. Known for their exceptional service since 1995, the store offers a wide selection of high-quality diamonds, including VVS diamonds, and has a reputation for competitive pricing and craftsmanship.

Customers have praised the friendly and knowledgeable staff, particularly highlighting a team member named Nick, who is frequently mentioned for his patience and service. The repair services offered are a popular aspect of their business, with many loyal customers returning for repairs and custom designs. Gold Valley is committed to customer satisfaction, often going above and beyond to accommodate requests.

However, not all experiences have been positive. Some customers have reported issues with transparency in pricing and product quality, suggesting that while many leave satisfied, others have encountered disappointments.

Overall sentiment from online customer reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Best Review:** Ruth acknowledged the wonderful service provided by Nick, especially appreciating the complimentary cleaning of her jewelry and expressing her intent to return for future purchases.

**Worst Review:** Breezy expressed deep dissatisfaction, recounting a troubling experience regarding a watch repair and feeling that trust was broken after years of loyalty, ultimately leading to a vow never to return.

**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 11 AM - 7 PM |
| Tuesday | 11 AM - 7 PM |
| Wednesday | 11 AM - 7 PM |
| Thursday | 11 AM - 7 PM |
| Friday | 11 AM - 8 PM |
| Saturday | 11 AM - 8 PM |
| Sunday | 12 PM - 6 PM |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.