City Jewelers, located at 2401 Liberty Heights Ave in Baltimore, MD, is a charming spot for those in search of custom engagement rings and fine jewelry. Nestled in the bustling Mondawmin Mall, this store has garnered a solid reputation, boasting a score of 4.5 from 27 reviews, which showcases their commitment to quality and customer satisfaction.

The knowledgeable staff are recognized for their friendly demeanor and willingness to help customers create meaningful pieces. Patrons often describe the atmosphere as welcoming, with a particular emphasis on the supportive service that makes the ring design experience enjoyable. Many customers appreciate the competitive pricing and expert guidance offered throughout the engagement ring creation process. However, some feedback does point to occasional service inconsistencies which can be an area for improvement.

Customer Sentiment: Approximately 80% of clients rave about their experience, while 10% feel neutral, and another 10% have raised concerns regarding service effectiveness.

Opening Hours:

Monday: 11 AM – 7 PM
Tuesday: 11 AM – 7 PM
Wednesday: 11 AM – 7 PM
Thursday: 11 AM – 7 PM
Friday: 11 AM – 8 PM
Saturday: 11 AM – 8 PM
Sunday: 12 PM – 6 PM

Best Review: Vikram praised the exceptionally competitive prices and five-star service he received during his visit, making him feel confident in his purchase.

Worst Review: Empriss mentioned dissatisfaction with the resizing service, noting that her ring was not fixed to her expectations, leading to frustration.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.