Greenmount Loan & Jewelry, located at 3118 Greenmount Ave, Baltimore, MD, is a cherished spot for those dreaming of custom engagement rings. Situated in Baltimore County, this family-owned business combines quality craftsmanship with a warm, inviting atmosphere, reflected in its impressive 4.6-star rating across numerous reviews.

The team, including notable staff members like Aaron and Kenny, is celebrated for their expertise and friendly service. Customers often rave about the attentive approach, particularly when it comes to designing the perfect engagement ring. Patrons appreciate how the staff offers insightful guidance tailored to individual preferences, ensuring a personalized experience. While the majority of feedback is overwhelmingly positive, some customers have raised minor concerns regarding pricing and service timing.

Customer Sentiment: Approximately 80% of customers are highly satisfied, with 10% sharing neutral experiences and another 10% voicing concerns.

Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Edward praised the store for its exceptional service, noting how the staff replaced his watch battery for free after he honestly pointed out that the large scratch was already on his watch.

Worst Review: SM expressed dissatisfaction with a past experience, alleging that the store sold stolen items and felt let down by their customer service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.