Andrew's Jewelry, located at 10149 Two Notch Rd # E, Columbia, SC 29229, is a reputable jeweler specializing in engagement ring creation and repair services. Known for offering beautiful custom jewelry, the shop has garnered 17 reviews online. The phone number for inquiries is (803) 736-3611.
Positive reviews highlight the talents of the owner and jeweler, with customers praising the professionalism, quality, and affordability of the custom rings. Many appreciate the personalized service and the craftsmanship involved in creating their engagement pieces. The atmosphere of the store is described as friendly and welcoming, making the overall experience enjoyable for visitors.
Conversely, some negative feedback points out experiences with custom work that did not meet expectations, suggesting a need for clearer communication with clients. One reviewer expressed concerns about a repair job that resulted in a perceived loss of value in their item.
Overall Sentiment from Online Customer Reviews:
The general response atmosphere is mixed, with 65% positive, 25% neutral, and 10% negative sentiments reflected in the reviews.
Best Review:
A customer named Coleen praised Andrew's Jewelry and the owner for being a true professional who does exemplary work at affordable prices, expressing hope to have a wedding ring designed in the future.
Worst Review:
Brian shared that while the owner was informative, he felt that the service lacked helpfulness during the process of creating a custom piece, leading him to decide not to return.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Friday: Not specified
- Saturday: Not specified
- Sunday: Not specified
Staff members mentioned include Andrew, the jeweler.