Kay Jewelers located in the Village at Sandhill is a distinguished jewelry store in Columbia, SC, specializing in engagement ring creation and an array of jewelry services. Customers appreciate the attentive staff, including manager Freda Jordan and associate Deja, who offer excellent support in selecting and customizing rings. The store is known for its competitive prices and quality products, ensuring a satisfying shopping experience.

Address: 481 Town Center Place, Spc. 15, Columbia, SC 29229
Phone: (803) 419-3671

Store Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

This store also provides various services, including jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, appraisals, and financing options. Situated in Richland County, Kay Jewelers has collected a substantial amount of customer feedback, with a total of 112 reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Customers frequently commend the friendly and knowledgeable staff, highlighting their assistance with the engagement ring selection process. However, some negative reviews point to frustrations with in-store service and communication.

Best Review: Chip noted that staff members provided him with excellent service during the engagement ring ordering process, expressing appreciation for their knowledge and friendliness.

Worst Review: LaSonya expressed dissatisfaction regarding a lack of communication about jewelry care and insurance coverage, leading to frustration over her experience.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff: Freda Jordan, Deja