HomeStore LocatorSCColumbiaZales Jewelers - Columbiana Centre
75% Score | Zales Jewelers - Columbiana Centre Columbia SC

Zales Jewelers is a well-established jewelry store specializing in engagement ring creation and a wide range of jewelry services. Located at 100 Columbiana Circle, Ste. 1332, Columbia, SC 29212, Zales is a go-to destination in Richland County for those looking for quality rings and exceptional customer service. The store phone number is (803) 227-1171.

The store offers various services including custom engagement rings, jewelry and watch repair, cleaning and inspection, and trade-in upgrades. Zales has been serving customers for over 90 years, emphasizing excellent quality jewelry at competitive prices.

During the review evaluation, a total of 253 customer reviews were analyzed.

Overall Sentiment from Online Customer Reviews:
Positive sentiment was noted from approximately 65% of reviews, indicating satisfaction with the range of jewelry and helpful staff. Neutral responses accounted for about 20%, while around 15% reflected negative experiences, mainly centered on customer service delays and issues with repairs and inspections.

Best Review: A customer praised the outstanding service provided during their search for a Marilyn Monroe collection piece, highlighting the attentiveness and patience of the staff.

Worst Review: Another customer expressed disappointment in the service, detailing a frustrating experience during their ring maintenance, where their rings were dropped, which left them feeling let down by the store’s care standards.

Operating Hours:
| Day | Hours |
|-----------|-------------|
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |

Staff includes Brandon, who is noted for his helpfulness and professionalism.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 75%
Total Customer Feedback Reviewed: 253

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Columbiana Centre
Zales Jewelers - Columbiana Centre
75%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Google
Map data ©2024
Map data ©2024
Zales Jewelers - Columbiana Centre
Design Your Ring with Jeweler AI
info icon

The smart, stress-free path to creating an engagement ring that’s uniquely yours

START NOW