Roof Jewelers, Columbia, SC

Roof Jewelers, located at 5301-B Forest Drive, Columbia, SC 29206, is a highly regarded jewelry store that has been serving the community since 1943. Known for its exceptional engagement ring creation and personalized service, Roof Jewelers is a family-owned business managed by William Roof, who brings extensive expertise as a Graduate Gemologist and Certified Laserstar Laser Welding Technician. The store's inviting atmosphere is complimented by attentive staff who prioritize customer satisfaction, making it an ideal place for couples searching for engagement rings and other fine jewelry.

The store offers a wide variety of services, including custom design work, repair services, and a vast selection of jewelry items, allowing customers to find the perfect piece for any occasion.

Overall, customer reviews reflect a generally positive experience at Roof Jewelers, with a sentiment distribution of:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlighting the feedback gathered from online sources, the positive reviews often praise the exceptional customer service and the beautiful craftsmanship of the jewelry, while some negative reviews touch on issues with specific experiences.

Best Review: A customer noted how the team at Roof Jewelers provided a relaxing and enjoyable experience while selecting wedding bands, emphasizing their willingness to accommodate payment plans and personal delivery of purchased jewelry.

Worst Review: One reviewer expressed dissatisfaction with customer service, reporting a frustrating experience regarding a misspelled engraving, along with a lack of adequate apologies from the management.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday - Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed

Staff Members:
- William Roof