King's Jewelers, situated at 1611 Main St, Columbia, SC, has been a cherished part of the local jewelry scene since 1946. This family-owned store stands as a beacon for those seeking expertly crafted engagement rings and other fine jewelry in Richland County. With a blend of custom design services and repair options, they work hard to meet the unique needs of every customer.
The welcoming atmosphere and dedicated team are frequently noted by patrons. Staff members like Ian and JP have garnered multiple commendations for their personalized approach and attention to detail, ensuring that each engagement ring is a perfect fit for the couple's love story. While many customers rave about their positive experiences, there are a few concerns regarding pricing and customer service, indicating an opportunity for improvement.
Customer Sentiment: Approximately 75% of customers share enthusiastic praise, while 15% have mixed feelings and 10% report negative experiences.
Opening Hours:
- Tuesday to Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday & Monday: Closed
Best Review: Jennifer expressed her delight with the engagement ring her fiancé purchased, commending the smooth purchasing process and the quality of service she received during resizing.
Worst Review: Mary recounted a frustrating experience with the repair of her engagement ring, alleging that her original piece was swapped with an inferior quality diamond, leading to a strong distrust in the store’s practice.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 45
Store Phone Number: 8032522168