Jarrett & Hart Goldsmiths, located at 3102 Greenore Drive in Columbia, SC, is a charming jewelry store specializing in custom engagement ring creation and unique jewelry pieces. With a solid reputation in Richland County, this family-run business has garnered a 4.6 star rating from 19 reviews, illustrating their commitment to quality and customer satisfaction.
Steve and Mary, the talented duo behind the counter, are known for their personalized approach. Customers rave about their skill in crafting one-of-a-kind rings using unique gemstones, along with exceptional customer service that makes everyone feel at home. Many feel they listen closely to ideas and provide expert advice throughout the design process, creating a welcoming environment that resonates with the local community. However, a few reviews express concerns over customer service consistency, highlighting that experiences may vary.
Customer Sentiment: Approximately 80% of customers are highly satisfied, with 10% feeling neutral about their experiences and 10% expressing issues.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Best Review: Monika praised the exquisite quality of the jewelry, stating that she still thinks about her visit years later, impressed by the rare and unique gemstones.
Worst Review: Mickey reported a negative experience due to what he described as poor customer service, suggesting that not all visits are met with the same level of care.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 19
Store Phone Number: 8037727925