Mims Fine Jewelry is a distinguished jeweler located in Columbia, SC, specifically at 6780 Garners Ferry Rd. The store operates in Richland County and is well-regarded for its exceptional services in jewelry creation, particularly in engagement rings. Customers appreciate the friendly and knowledgeable staff, creating a welcoming environment for choosing personalized engagement jewelry. The shop is family-owned and focuses on quality, ensuring each customer receives personalized attention.
The establishment has garnered a solid reputation with a total of 65 reviews analyzed. Most reviewers have praised the quality of the jewelry and the excellent customer service. Many customers mention the attentive and helpful nature of the staff, highlighting the owner’s commitment to customer satisfaction. Positive sentiments account for approximately 85% of the feedback, with reviews often emphasizing the good prices and expert assistance during the jewelry selection process.
However, there are a few negative sentiments, roughly 10%, with some customers expressing dissatisfaction regarding closure notices and warranty issues related to items purchased.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 5%
- Negative: 10%
This store is currently operating during the following hours:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 3:00 PM |
| Sunday | Closed |
The reviews highlight the precision and care taken in creating engagement rings, with many customers noting the satisfaction with the final product. Staff members are frequently mentioned for their dedication and friendly service.
Best Review: Diana praised the excellent customer service and great prices on jewelry, noting the welcoming atmosphere.
Worst Review: Chuck expressed disappointment regarding the closure of the store and his experience related to the service provided.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 65
Store Phone Number: 8037765340