HomeStore LocatorSCColumbiaZales Jewelers - Columbia Mall
57.5% Score | Zales Jewelers - Columbia Mall Columbia SC

Zales Jewelers, located at 7201 Two Notch Rd, Columbia, SC 29223, is a jewelry store operating in Richland County, providing a diverse range of services with a particular emphasis on engagement ring creation. The store is known for its extensive selection of diamond and precious jewelry, catering to customers looking for high-quality pieces. The staff reportedly exhibit a blend of professionalism and helpfulness, enhancing the shopping experience. However, there have been mentions of inconsistent customer service experiences, which suggests that while some customers appreciate the attentive service, others have encountered challenges with the quality of care provided.

Operating hours are:

| Day | Hours |
|-----------|--------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%

Best Review: A customer highlighted the exceptional customer service and professionalism, particularly praising the attentive staff who remembered individual stories and provided helpful insights throughout the ring selection process.

Worst Review: Another customer expressed disappointment in the service, stating that their ring resizing request was mishandled and resulted in no work being done, culminating in a frustrating experience with delayed communication and lack of clarity.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 57.5%
Total Customer Feedback Reviewed: 3

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Columbia Mall
Zales Jewelers - Columbia Mall
57.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Map data ©2024
Map data ©2024
Zales Jewelers - Columbia Mall
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