Carolina Fine Jewelry, located at 4708 Forest Drive, Columbia, SC 29206, offers exceptional services in the realm of engagement ring creation and general jewelry needs. This premier jewelry store has been serving customers since 1974, specializing in luxury items with a focus on personalized customer service. With a vast selection of over 400 engagement rings, Carolina Fine Jewelry caters to various tastes and budgets, ensuring each customer finds the perfect piece for their special moment.
The store operates in Richland County and can be reached at (803) 736-0415. Their operating hours are:
| Day | Hours |
|-----------|------------------|
| Monday | 10 AM - 5 PM |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 2 PM |
| Sunday | Closed |
Staff members are known for their friendliness and expertise, making each customer feel valued and supported throughout the selection and customization process.
The total number of reviews analyzed for this overview is 30.
Overall Sentiment from Online Customer Reviews:
The general sentiment from customer reviews is overwhelmingly positive, with 85% of feedback showcasing satisfaction with the store's services and products. There is a neutral sentiment accounting for 10%, while only 5% reflect negative experiences.
Best Review:
A customer praised the store's exceptional engagement ring service, highlighting the knowledgeable staff’s ability to accommodate their specific needs and deliver a stunning custom piece promptly, resulting in a very happy outcome.
Worst Review:
An individual expressed disappointment over a lack of acknowledgment during their visit, feeling overlooked despite being a long-time customer, which led to a lower perception of service quality.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 30
Store Phone Number: 8037360415