Moseley Diamond Showcase in Columbia SC

Moseley Diamond Showcase, located at 1632 Broad River Rd, Columbia, SC 29210, is a renowned jeweler specializing in custom engagement ring creation and exceptional customer service. With a solid reputation built over decades, this family-owned business has been serving the jewelry needs of customers in Richland County since its establishment in 1977. The staff, including John Moseley and Jeremy, are known for their kindness, professionalism, and communication skills, making the often-stressful experience of purchasing an engagement ring much easier for many clients.

Moseley Diamond Showcase offers a variety of services, including custom design, jewelry repair, appraisals, and purchasing gold and diamonds. They pride themselves on providing high-quality engagement rings, ensuring each customer’s ideas and needs are integrated into their designs.

Operating hours are as follows:

| Day | Hours |
|------------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Based on the evaluation of 205 reviews, overall customer sentiment is largely positive. Many clients express satisfaction with the professionalism and attentiveness of the staff, highlighting the seamless process of creating custom pieces. Positive sentiment stands at around 75%, while neutral feedback is at 15%, and negative sentiments comprise approximately 10%.

Best Review:
Patrick praised Moseley Diamond Showcase for the exceptional customer service provided during the creation of an engagement ring, reflecting on the excellent communication and support throughout the process. He appreciated the value and quality of the jewelry, stating he was able to purchase a larger and nicer diamond than at bigger jewelers.

Worst Review:
Kristine expressed significant disappointment regarding the quality of the custom rings made by the jeweler, citing issues with broken bands and falling diamonds shortly after purchase. She noted long wait times for repairs and questioned the overall craftsmanship.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include John Moseley and Jeremy.