Moseley Diamond Showcase, Custom Engagement Rings in Columbia , SC

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82.5% Score | Moseley Diamond Showcase in Columbia SC

Moseley Diamond Showcase, located at 1632 Broad River Rd, Columbia, SC 29210, is a renowned jeweler specializing in custom engagement ring creation and exceptional customer service. With a solid reputation built over decades, this family-owned business has been serving the jewelry needs of customers in Richland County since its establishment in 1977. The staff, including John Moseley and Jeremy, are known for their kindness, professionalism, and communication skills, making the often-stressful experience of purchasing an engagement ring much easier for many clients.

Moseley Diamond Showcase offers a variety of services, including custom design, jewelry repair, appraisals, and purchasing gold and diamonds. They pride themselves on providing high-quality engagement rings, ensuring each customer’s ideas and needs are integrated into their designs.

Operating hours are as follows:

| Day | Hours |
|------------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Based on the evaluation of 205 reviews, overall customer sentiment is largely positive. Many clients express satisfaction with the professionalism and attentiveness of the staff, highlighting the seamless process of creating custom pieces. Positive sentiment stands at around 75%, while neutral feedback is at 15%, and negative sentiments comprise approximately 10%.

Best Review:
Patrick praised Moseley Diamond Showcase for the exceptional customer service provided during the creation of an engagement ring, reflecting on the excellent communication and support throughout the process. He appreciated the value and quality of the jewelry, stating he was able to purchase a larger and nicer diamond than at bigger jewelers.

Worst Review:
Kristine expressed significant disappointment regarding the quality of the custom rings made by the jeweler, citing issues with broken bands and falling diamonds shortly after purchase. She noted long wait times for repairs and questioned the overall craftsmanship.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include John Moseley and Jeremy.

Positivity Score: 82.5%
Total Customer Feedback Reviewed: 205

Store Phone Number: 8037986002

Disclaimer:
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82.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Moseley Diamond Showcase

We have many rivers in our area, and down by one of our rivers, that come through downtown Columbia, is a great place to propose. It's very popular in our area, and couple can have picnics, rent a boat or take a leisurely stroll. It's a great location.

Anytime! We custom-make most of our engagement rings at our jewelry store, so it doesn't matter what time of the year you are ready to propose. We are ready to create your stunning engagement ring anytime!

It will take a few days to create your engagement ring at Moseley Jewelers of Columbia. This, of course, is once all the details have been decided upon and ready to be made. Most of our clients have their engagement rings in their hands and ready to be worn in just a couple of days.

We had someone re-enact the "Sweet Home Alabama" proposal scene in our store - it was so magical! Our own Reese Witherspoon and Patrick Dempsey of South Carolina! Everyone was oohing and aweeing for weeks!

Besides all the custom designs we create, the Halo is the most popular setting we see here at Moseley jewelers of Columbia, SC. Our custom designs are extremely popular, so combined with the Halo engagement ring, these are the two most requested rings.

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