Sandler's Diamonds & Time, located at 1231 Lincoln St., Columbia, SC 29201, is a jewelry store renowned for its exceptional engagement ring creation service and dedicated customer care. With a total of 63 reviews available, this establishment stands out in the jewelry market, offering custom designs and personalized guidance throughout the engagement ring purchasing process. Clients often praise the skilled and knowledgeable staff, including Victor and his wife, who foster a welcoming atmosphere – making it easy for customers to find precisely what they need without pressure.

The store also provides a variety of services, such as jewelry cleaning, repair, restoration, and redesign, catering to customers in Richland County. Customers have noted the extensive selection of watches and fine jewelry, ensuring that there is something for everyone's taste.

However, the feedback isn’t entirely positive. Some reviews mention frustrating experiences with service and customer interaction, highlighting instances where customers felt neglected or unappreciated.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Best Review: A customer expressed gratitude toward Victor and his wife for their patient and informative service during the engagement ring selection process, resulting in a purchase that exceeded expectations.

Worst Review: Another customer reported a disappointing experience where they felt judged by the staff based on their appearance and received poor service while looking to add to their watch collection.

Operating Hours:
- Tuesday to Friday: 10 AM - 5 PM
- Saturday: 11 AM - 4 PM
- Sunday and Monday: Closed

Staff Members:
- Victor

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.