Au Jewelers is a family-owned jewelry store located at 6105 S Fort Apache Rd, Las Vegas, NV 89148, within Clark County. The shop offers a wide range of services including engagement ring creation, jewelry repair, and custom designs. Customers have noted the extensive knowledge and care provided by the owner, Ed, and his staff, making the process of selecting and designing engagement rings both enjoyable and rewarding. The store has received a mix of feedback, showcasing its strengths and areas for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Positive reviews frequently highlight the excellent customer service, reasonable pricing, and the high-quality craftsmanship of the engagement rings. Reviewers often mention the friendly atmosphere and how the staff makes customers feel like family.
However, some negative reviews reference experiences with perceived inattentiveness or unprofessional remarks from staff, which detracted from the overall shopping experience for a few customers.
Best Review:
A satisfied customer praised the attentive service and beautiful engagement ring created by Ed, emphasizing that the work exceeded their expectations regarding quality and customer care.
Worst Review:
A customer expressed disappointment over a rude encounter with the staff, indicating a lack of professionalism that led them to leave without making a purchase.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Staff Members:
- Ed (Owner)
Positivity Score: 80%
Total Customer Feedback Reviewed: 84