Kay Jewelers operates as a prominent jewelry retailer located at 4300 Meadows Ln., Ste. 111, Las Vegas, NV 89107-3004, in Clark County. The store specializes in creating beautiful engagement rings, with a wide variety of styles and options. Customers appreciate the knowledgeable and attentive staff, including individuals like Krista, Naz, Antonio, and CiCi, who often receive commendations for their personalized service during the engagement ring selection process.

However, reviews are mixed; while some transactions are celebrated for the positive customer service and the creative ring options available, others express dissatisfaction with the quality of service and the execution of repairs. Various customers reported issues with order fulfillment and responsiveness.

Operating hours for Kay Jewelers are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 15%
Negative: 45%

Best Review: A customer noted the excellent help they received in custom ordering their engagement ring, expressing satisfaction with the staff's knowledge and care throughout the process.

Worst Review: One customer reported a distressing experience regarding an expensive necklace return, feeling discriminated against and unfairly treated during the process, leading to a loss of trust in the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.