Bellusso Jewelers, located at 3325 Las Vegas Blvd. S. #1702 in the Palazzo Hotel, is a distinguished jeweler known for its exceptional engagement ring creation service. With a collection featuring luxury brands like Cartier, Vacheron Constantin, and A. Lange & Söhne, the store provides expert guidance throughout the ring selection process. The professional staff, including manager Julien, is frequently praised for their knowledge and customer service, ensuring that every client finds the perfect piece to celebrate their special moments.
Operating hours are as follows:
- Monday to Saturday: 10 AM – 9 PM
- Sunday: 11 AM – 8 PM
Phone: 702.650.2988
The store has received a total of 384 customer reviews, showcasing a diverse range of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Customers appreciate the warm and knowledgeable assistance provided by staff members, often mentioning the absence of pressure while browsing. However, a few negative comments highlighted issues with follow-up communication and customer service after sales.
Best Review:
Maria praised the professionalism of the staff who helped her purchase a Cartier watch, highlighting the seamless transaction process and the supportive environment in the store.
Worst Review:
A customer named Jialing expressed disappointment about an unpleasant interaction with a sales associate, feeling that their inquiry about a different brand was met with hostility. This review illustrates the inconsistency in customer service experiences.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10 AM – 9 PM
- Tuesday: 10 AM – 9 PM
- Wednesday: 10 AM – 9 PM
- Thursday: 10 AM – 9 PM
- Friday: 10 AM – 9 PM
- Saturday: 10 AM – 9 PM
- Sunday: 11 AM – 8 PM
Staff members mentioned: Julien, Eileen.