Rich Custom Jewelry, located at 840 S Rancho Dr, Suite 5, Las Vegas, NV 89106, is renowned for its exceptional engagement ring creation services and commitment to customer satisfaction. With a focus on original artistic designs, this jeweler has garnered over 393 reviews, showcasing a blend of creative craftsmanship and personalized service. The team, led by owner Rich Fedelleck and supported by staff members like Aaron and Jessie, specializes in custom jewelry manufacturing, including gem setting and repairs.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 4:00 PM |
| Tuesday | 10:00 AM - 4:30 PM |
| Wednesday | 10:00 AM - 4:30 PM |
| Thursday | 10:00 AM - 4:30 PM |
| Friday | 10:00 AM - 4:30 PM |
| Saturday | 10:00 AM - 4:30 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews reflects a positive experience for many customers, with approximately 85% positive feedback, 10% neutral, and 5% negative sentiments identified. Customers express appreciation for the knowledgeable staff, quality of craftsmanship, and personalized service.

Best Review:
Allison described the shop as a hidden gem, highlighting the knowledgeable staff and their ability to customize a unique wedding band based on her visions. She praised Rich for the quality and care taken in creating her jewelry.

Worst Review:
Ophelia expressed significant disappointment regarding a custom chain order for her birthday. She noted poor communication from staff and a conflict over the size of the chain ordered versus what was delivered, leading to an overall negative experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.