Kay Jewelers, located at 6659 Las Vegas Blvd., Ste. B 107, Las Vegas, NV 89119 in Clark County, is renowned for its engagement ring creation and exceptional jewelry services. The store offers a wide selection of engagement rings featuring intricate designs and quality craftsmanship. Customers can enjoy services such as jewelry maintenance, repair, custom orders, diamond upgrades, and appraisals.
The professional staff, including notable employees who have received praise for their customer service, are attentive and work diligently to help clients find the perfect engagement ring. However, there have been mixed reviews regarding customer interactions; while some clients have reported fantastic experiences with supportive staff, others have expressed dissatisfaction with the service quality and communication practices.
Customer feedback has highlighted that the store operates within a vibrant jewelry market and offers options for financing, making it accessible for various budgets.
Overall Sentiment from Online Customer Reviews:
Based on the reviews analyzed, approximately 40% of sentiments were positive, 20% neutral, and 40% negative.
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:00 AM - 8:00 PM|
| Wednesday | 10:00 AM - 8:00 PM|
| Thursday | 10:00 AM - 8:00 PM|
| Friday | 10:00 AM - 8:00 PM|
| Saturday | 10:00 AM - 8:00 PM|
| Sunday | 11:00 AM - 7:00 PM|
| Monday | 10:00 AM - 8:00 PM|
Best Review:
David praised the store for its excellent service and pricing, highlighting the friendly atmosphere created by the staff.
Worst Review:
Marari criticized the store for its unprofessional behavior, particularly regarding lost items and poor communication regarding service updates.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 125
Store Phone Number: (702) 614-8487