Kay Jewelers, located at 3200 S. Las Vegas Blvd., Ste. 2710, Las Vegas, NV 89109, is a prominent jeweler in Clark County specializing in engagement rings and a variety of jewelry services. Offering a comprehensive range of services, they excel in custom engagement ring creation, resizing, and repair. Their attentive staff are known for providing a friendly shopping atmosphere, with numerous reviews praising the customer service, particularly mentioning associates like Leonora and Natalie for their helpfulness and professionalism.

The store operates with the following hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

With over 222 total reviews, the feedback is mixed.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Positive reviews highlight the exceptional service and friendliness of the staff. Many customers express satisfaction with the engagement ring selection and the assistance provided during the purchase process. However, negative experiences include complaints about issues with resizing and repairs, where some customers felt the communication could have been better, leading to frustration.

Best Review:
A customer praised their experience at Kay Jewelers, noting the knowledgeable staff who helped them select the perfect engagement ring and made the entire process enjoyable.

Worst Review:
Another customer expressed disappointment regarding the service after purchasing a ring, mentioning the customer service quality could improve, particularly around resizing and handling concerns effectively.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Leonora and Natalie.