Dand R House of Diamonds Las Vegas NV

D&R House of Diamonds is a distinguished jeweler located at 1980 Festival Plaza Dr, #440, Las Vegas, NV 89135, specializing in the creation of bespoke engagement rings. This esteemed establishment prides itself on providing personalized service in a private, appointment-only setting, eliminating the pressure often found in traditional retail environments. The experienced team, including co-owners Dave Padgett and Richard Shaw, utilizes advanced technology to offer custom jewelry designs tailored to individual preferences and budgets. They provide a range of services, from crafting engagement rings and wedding bands to professional repairs and custom jewelry design using both mined and lab-grown diamonds.

The store has garnered an impressive number of reviews, totaling 501, reflecting a generally positive customer experience.

Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 90%
- Neutral Sentiment: 8%
- Negative Sentiment: 2%

Customers frequently commend the knowledgeable and friendly staff, particularly noting Dave's integrity and willingness to educate clients about the diamond selection process. Positive reviews highlight the exceptional customer service and the ability to create custom rings that align with personal styles. However, a few negative comments mention issues with appointment scheduling and a desire for more transparency regarding timelines for custom orders.

Best Review:
Gabrielle praised D&R House of Diamonds for making the process of designing her engagement ring a seamless experience, emphasizing the staff's attentiveness and expert guidance in selecting the perfect design and stone.

Worst Review:
Leah expressed her dissatisfaction with a past experience, citing issues with communication and service quality from one staff member, which left her feeling disappointed.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| **Operating Hours** |
|-----------------------------|
| Monday: 10:00 AM - 6:00 PM |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 3:00 PM |
| Sunday: Closed |

Staff Members:
- Dave Padgett
- Richard Shaw