The Diamond Grader, located at 7234 Eldora Ave, Las Vegas, NV 89117, is a premier destination for those seeking expertise in engagement ring creation and appraisal services. The owner, Michael Hutton, is a certified professional gemologist known for his thorough approach to jewelry evaluation. The store operates in Clark County and is recognized for providing detailed consultations to educate customers about their jewelry, including examining rings and other stones to ensure authenticity and value.
With a collection of 73 reviews, the overall sentiment from online customer reviews is largely positive. Customer response indicates an impressive 85% positive sentiment, 15% neutral sentiment, and 0% negative sentiment. These sentiments highlight Michael's expertise and the exceptional customer service provided at The Diamond Grader.
Customers frequently commend the knowledgeable and friendly service offered by Michael, who takes the time to explain the appraisal process, instilling confidence in clients about their precious investments. Michael’s flexibility with appointments and commitment to transparency resonate strongly in customer experiences.
Best Review: Linda highlighted the professionalism and thoroughness of Michael during her engagement ring appraisal, emphasizing the accuracy of his grading aligned with her GIA report.
Worst Review: Jim expressed disappointment, claiming that he felt the service lacked knowledge when it came to grading clarity-enhanced diamonds.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 9:00 PM |
| Tuesday | 9:00 AM - 9:00 PM |
| Wednesday | 9:00 AM - 9:00 PM |
| Thursday | 9:00 AM - 9:00 PM |
| Friday | 9:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 9:00 PM |
| Sunday | 9:00 AM - 9:00 PM |
Staff:
- Michael Hutton (Owner)
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 73