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77.5% Score | Tower of Jewels in Las Vegas NV

Tower of Jewels, located at 896 E Sahara Ave, Las Vegas, NV 89104, is a well-regarded jeweler in Clark County, specializing in custom engagement ring creation and a wide range of high-quality jewelry services. The store has built a reputation over its 55 years of operation, with notable attention to customer service and craftsmanship.

Customers frequently praise the knowledgeable staff, including owner Jack Weinstein and team members like Joey Weinstein, for their professionalism and dedication to creating unique pieces tailored to individual preferences. Engagement rings here are often described as stunning, with clients appreciating the custom design process and the ability to work within their budgets. Additionally, comprehensive repair services, including resizing and cleaning, contribute to the overall positive experience many customers report.

However, not all feedback is positive. Some reviews highlight concerns about customer service after sales, with specific complaints regarding communication and the handling of repairs. There are mentions of long wait times and perceived high prices, leading to varying opinions on overall value.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Highlight Reviews:
Best Review: A customer expressed their delight with the engagement ring they designed at Tower of Jewels, noting the attentive service from Jack and how well the team incorporated their ideas into a stunning custom piece.

Worst Review: Another customer recalled a negative experience regarding communication and service quality when returning for ring repairs, feeling that the follow-up was inadequate and left them dissatisfied.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members:
- Jack Weinstein
- Joey Weinstein

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 164

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Tower of Jewels
Tower of Jewels
77.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
A word from the team at Tower of Jewels
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