Ben Gioielli and Co, Las Vegas, NV
Ben Gioielli & Co. is a renowned jewelry boutique located at 3355 Las Vegas Blvd S, Ste 2300, Las Vegas, NV 89109, operating in Clark County. This fine jewelry store specializes in custom engagement ring creation and a wide selection of diamond and vintage jewelry. With 41 reviews on platforms such as Yelp, the store has built a reputation for its exceptional customer service and stunning jewelry offerings.
The staff at Ben Gioielli & Co. are noted for their attentive and knowledgeable service, with multiple mentions of employees including Margarita, Danak, and Joann, who are praised for their ability to assist customers in finding the perfect piece. Many customers highlight the personalized design process for engagement rings, appreciating the time staff invest in understanding individual styles and preferences.
However, there are also notable negative experiences from customers. Complaints include issues with poor customer service, such as lack of communication and problems with product quality upon delivery. Some negative reviews mention dissatisfaction with the handling of repairs and the overall purchasing experience.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Highlight Reviews:**
**Best Review:** A customer commended the exceptional and personalized service offered by Margarita and Danak, expressing gratitude for their assistance in selecting unique pieces that matched their style, emphasizing the enjoyable experience at the store.
**Worst Review:** One customer reported a frustrating interaction regarding their engagement ring purchase, citing lack of communication and delays in receiving the purchased item, ultimately feeling dissatisfied with how the situation was handled.
Operating Hours:
- Monday: 10:00 AM - 11:00 PM
- Tuesday: 10:00 AM - 11:00 PM
- Wednesday: 10:00 AM - 11:00 PM
- Thursday: 10:00 AM - 11:00 PM
- Friday: 10:00 AM - 12:00 AM (Next day)
- Saturday: 10:00 AM - 12:00 AM (Next day)
- Sunday: 10:00 AM - 11:00 PM
Staff Members: Margarita, Danak, Joann
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
