Summerlin Jewelers, located at 2221 N Rampart Blvd, Las Vegas, NV 89128, is a family-owned jewelry store operating in Clark County. With a strong focus on engagement ring creation, Summerlin Jewelers is renowned for its custom design services, allowing clients to create unique pieces tailored to their personal taste. The store offers a wide range of jewelry services, including repairs, cleaning, and watch battery replacements for an affordable price.
The talented team at Summerlin Jewelers, led by owner Larry Minden and co-owner Melissa Minden, is praised for their exceptional customer service and expertise. They are deeply involved in the local community and strive to maintain a welcoming atmosphere for all customers. The staff is described as friendly and accommodating, providing consultations to ensure the best possible experience when selecting or designing an engagement ring.
Reviews show a mix of sentiments regarding the store’s services. From 146 reviews, the overall sentiment can be categorized as follows:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Customers have highlighted the excellent services received, particularly in the creation of custom engagement rings, often remarking on the skill and professionalism of the staff. However, there are a few instances where customers were not completely satisfied with specific repairs, indicating potential areas for improvement.
Best Review: A customer, Amanda H., expressed their satisfaction with the custom wedding ring design, noting the great communication with Melissa and the value of the service received.
Worst Review: Another customer, Glori M., shared frustration about being charged for a clasp replacement that broke without fault on her part, feeling the treatment received was less than fair.
**Hours of Operation:**
- Monday: 10:00 AM - 4:30 PM
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 146