Bilagaanas American Indian Jewelry, located at 4404 Menaul Blvd NE, Albuquerque, NM 87110, operates in Bernalillo County and specializes in handcrafted Native American jewelry. The store has garnered a mix of feedback from customers, particularly regarding its engagement ring creation and overall service.
The jeweler is known for its commitment to quality and consistency in design, which is evident from the positive reviews highlighting the knowledgeable and friendly staff, as well as the beautiful, authentic jewelry pieces available. Customers appreciate the store's dedication to showcasing talented artists and the owner's passion for the craft.
However, some negative experiences have been noted, with a few customers raising concerns about the authenticity of the products and the attitudes of certain staff members. Despite these critiques, the overall atmosphere of the business appears welcoming and creative.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Customer Reviews Sentiment:
The sentiment surrounding Bilagaanas reflects a generally positive experience, particularly noted in the craftsmanship of the jewelry and the helpfulness of the staff, while also acknowledging some criticism regarding authenticity.
Best Review: Lisa appreciates the beautiful, well-made jewelry and praises the knowledgeable and friendly staff, expressing hope for a return visit.
Worst Review: Tamica criticizes the owner's perceived racial attitudes and questions the authenticity of the jewelry being sold, indicating a negative experience at the store.
Store Hours:
- Friday: 9 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 9 AM – 4:30 PM
- Tuesday: 9 AM – 4:30 PM
- Wednesday: 9 AM – 4:30 PM
- Thursday: 9 AM – 4:30 PM
Staff mentioned:
- Craig Blanchard (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.