Chandler Jewelers, located at 9500 Montgomery Blvd NE, Suite 8, Albuquerque, NM 87111, is a locally owned establishment, operating since 1978. This family-run jeweler specializes in custom engagement rings and a broad array of jewelry services, including watch repairs and resizing. The store is known for its friendly and professional staff, including owners Ray and Shirley Chandler, who are committed to providing exceptional customer service. Their experience and craftsmanship in creating unique engagement rings have been praised, highlighting the collaborative process with customers to design pieces that reflect their personal style.
The overall sentiment from online customer reviews reflects a positive atmosphere, with approximately 76% of reviews being positive, 17% neutral, and 7% negative. Many customers appreciate the quality of work and personal attention they receive. However, some reviews indicate experiences with inconsistent service and pricing issues that have affected customer satisfaction.
Best Review: Jerra commended Chandler Jewelers for their courteous service and great help in finding the perfect jewelry pieces, noting the exemplary quality of work.
Worst Review: Michael expressed disappointment with the quality of work and encountered issues with customer service, feeling that the staff was rude and unhelpful regarding pricing discrepancies.
Operating Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff members: Ray Chandler, Shirley Chandler.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 84.5%
Total Customer Feedback Reviewed: 33
Store Phone Number: 5052969335