Castle Gold & Silver in Albuquerque, New Mexico, located at 5606 Menaul Blvd NE, is a family-owned jeweler specializing in the creation and sale of engagement rings and other jewelry. With over 55 reviews showcasing their dedication to quality service, they provide a full range of offerings including custom engagement rings, jewelry repair, watch services, and coin trading. The expert staff, including the noted owner Linda, is praised for their exceptional customer service, often treating clients like family. Clients appreciate the fair prices and professional appraisals, ensuring they receive the best value for their jewelry.

The store operates in Bernalillo County and is known for its welcoming atmosphere. The customer experience is further enhanced by the expertise brought by multiple generations of jewelers in the family.

Operating hours are as follows:
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: 10 am – 2 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm

Overall Sentiment from Online Customer Reviews:
77% Positive, 18% Neutral, 5% Negative. The feedback reflects a high level of satisfaction, with many praising the friendly service and good prices, though some customers reported concerns with pricing or service inconsistencies.

Best Review:
Marcos Gallegos commends the store for its great selection and friendly service, stating that the people and quality offerings are the reasons he keeps returning.

Worst Review:
Dal Haw expressed disappointment, claiming that while the customer service was excellent, they felt the pricing for gold was not as competitive as advertised, suggesting they had received lower offers elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.