Rocky Mountain Goldand Silver Albuquerque NM

Rocky Mountain Gold & Silver Exchange is a well-regarded jeweler located at 7200 Menaul Blvd NE, Albuquerque, NM 87110, serving Bernalillo County. This jewelry store has been a staple in the community for over 30 years, offering a full range of services, including custom engagement ring creation, jewelry repairs, and watch servicing. The knowledgeable staff, including the owner Tess Conti, is praised for their exceptional service, assisting customers in selecting or designing the perfect engagement ring that reflects individual styles and preferences.

In total, 24 reviews were analyzed to gather insights about the store. The majority of customer feedback is positive, indicating a strong reputation for quality service and valuable purchases. On average, the sentiment scores are as follows: Positive - 85%, Neutral - 10%, Negative - 5%.

Positive feedback highlights the store's welcoming environment and the expertise of the staff, with many customers stating they have received fair and competitive prices for their jewelry. Customers report satisfaction with the quality of both bought items and repair services, emphasizing the professionalism and friendliness exhibited by the employees.

Conversely, there are some negative reviews that call into question the treatment of certain customers, highlighting incidents where individuals felt they received biased or less attentive service due to personal factors. These accounts suggest that while many customers have had wonderful experiences, there are varying perceptions of service quality.

Best Review: Marc Herrera appreciates the great service and high-quality workmanship provided by the store, signaling a positive experience with both engagement rings and general purchases.

Worst Review: Matt Bott expressed feeling treated unfairly based on his identity, leading to a negative experience that overshadowed earlier positive reports from other customers.

Hours of Operation:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff Members: Tess Conti

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.