Kay Jewelers Coronado Center Albuquerque NM

Located in Albuquerque, New Mexico, Kay Jewelers at Coronado Center specializes in creating exquisite engagement rings and offers a variety of fine jewelry services. The store is situated at 6600 Menaul Blvd NE Ste. F 001, Albuquerque, NM 87110-3439, and can be reached at (505) 883-5700.

Kay Jewelers provides a comprehensive range of services including custom and special orders, jewelry maintenance and repair, diamond upgrades, appraisals, and gold exchange. Customers have noted the knowledgeable staff who are available to assist from the selection process to final purchases.

However, reviews present a mixed image. Positive feedback centers on excellent customer service, with many praising the staff's friendliness and helpfulness during the jewelry selection process. Employees have been described as patient and attentive, enhancing the overall shopping experience. Conversely, several negative reviews indicate issues with post-purchase service, including concerns surrounding repairs and communication difficulties.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Opening Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff members mentioned: Jose, Bella, Victoria, Dale

Best Review: One customer appreciated the incredibly helpful staff at Kay Jewelers, highlighting their knowledge and ability to assist in selecting the perfect engagement ring, which resulted in a delightful purchasing experience.

Worst Review: Another customer expressed disappointment with how their ring repair was handled. The review mentioned a series of miscommunications and issues, leading to feelings of frustration regarding the store's service when dealing with their jewelry.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.