Kabana is a renowned jeweler specializing in handcrafted fine jewelry, particularly engagement rings, located at 616 I-40 S Frontage Rd, Albuquerque, NM 87102. With a commitment to exceptional craftsmanship and customer service, Kabana has been operating since 1975 and is well-regarded for its unique inlaid designs, showcasing the beauty of American gemstones. The store is staffed with experienced artisans under the guidance of founder Stavros Eleftheriou, ensuring a personal touch in each piece created.
This jeweler offers an array of services, including custom engagement ring creation, allowing clients to select unique designs and materials that reflect their individual style. The atmosphere is described as warm and welcoming, presented by attentive staff members focused on providing a seamless shopping experience.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 63%
Neutral sentiment: 18%
Negative sentiment: 19%
The review analysis reflects predominantly positive feedback regarding product quality and customer service, though some customers express dissatisfaction with specific experiences related to service or product expectations.
Best Review:
Caleb Lopes shared satisfaction with the broad range of jewelry options and highlighted the attentive customer service provided by the staff, enhancing the purchasing experience.
Worst Review:
Edward L. criticized the business for perceived issues with product quality, particularly concerning discrepancies in item specifications, expressing disappointment in the lack of responsiveness from the store.
Operating Hours:
- Monday: 8:00 AM - 5:00 PM
- Tuesday: 8:00 AM - 5:00 PM
- Wednesday: 8:00 AM - 5:00 PM
- Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.