Southwestern Gold, Custom Engagement Rings in Albuquerque , NM

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51.5% Score | Southwestern Gold Albuquerque NM

Southwestern Gold Inc., located at 6909 Menaul Blvd NE # F, Albuquerque, NM 87110, is a well-established jeweler specializing in the creation of engagement rings, alongside a variety of other precious metal services. The business has been serving the community since 1971 and is recognized as a PCGS Authorized Dealer, indicating their expertise and reliability in the jewelry and rare coin market. Their team is known for buying, selling, and trading gold, silver, platinum, and palladium, as well as offering insightful evaluations and quotes for customers.

The store's operating hours are as follows:
- Wednesday: 9 AM – 4 PM
- Thursday: 9 AM – 4 PM
- Friday: 9 AM – 4 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 9 AM – 4 PM
- Tuesday: 9 AM – 4 PM

Reviews from 23 customers provide an interesting mix of feedback.

Overall Sentiment from Online Customer Reviews:
Positive: 43%
Neutral: 17%
Negative: 40%

The sentiment indicates that while some customers appreciate the fair prices and professionalism exhibited by staff, others have expressed dissatisfaction with customer service, citing unprofessional behavior.

Best Review:
Tammy highlighted that Southwestern Gold offers the best prices in town for purchasing gold bars and commended their kind and courteous customer service.

Worst Review:
Alek criticized the jeweler for their unprofessional attitude and poor service, stating they felt disregarded before even entering the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 51.5%
Total Customer Feedback Reviewed: 23

Store Phone Number: 5058813636

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51.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.