Old Town Jewelry & Loan Co. is located at 10400 Academy Rd NE Suite 230, Albuquerque, NM 87111, serving Bernalillo County. This jeweler has garnered attention for its expert engagement ring creation services, offering personalized experiences and diverse inventory that includes fine gold, platinum, and unique Native American designs. Staffed by seasoned professionals, including owners Bob and Vickie Gorelick, the store prides itself on providing attentive customer service and quality craftsmanship. With 159 total reviews analyzed, the shop has built a reputation for reliability and artistry in jewelry making.

The general atmosphere reflected through customer reviews is overwhelmingly positive, with many highlighting the friendly approach of the staff. Positive customer testimonials emphasize the staff's helpfulness and the store's extensive selection. However, a few negative reviews point out issues related to perceived pricing discrepancies and a specific policy regarding firearms sales that some customers found discriminatory.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Best Review:** Joshua praised Old Town Jewelry for their outstanding service, noting the helpful and knowledgeable staff, and remarked on the welcoming atmosphere of the store.
**Worst Review:** William expressed concerns over a specific store policy he deemed discriminatory, stating that the age restriction on certain merchandise was unnecessary.

**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Members: Bob Gorelick, Vickie Gorelick.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.