Crown Jewels and Coin, located at 3248 San Mateo Blvd NE in Albuquerque, NM, is a beloved local establishment offering a fantastic selection of engagement rings and jewelry services. Known for their personalized approach, the store has been a trusted resource for residents in Bernalillo County seeking to create unique and meaningful engagement rings.
The team, led by manager Kathy, is committed to providing a no-pressure, friendly shopping experience. Customers rave about the knowledgeable staff who take the time to understand individual preferences and guide each client through the design process. Many reviews commend the extensive selection of loose diamonds and engagement settings, often noting the affordability compared to other retailers. There are, however, some reports of mixed experiences regarding pricing when selling jewelry, with a few customers feeling they could have received higher offers elsewhere.
Customer Sentiment: Approximately 80% of customers report high satisfaction with their experiences, while 10% express neutral feelings, and 10% have encountered issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Jeremiah lauded the exceptional service provided by the staff, particularly noting that they treated him with respect and courtesy while assisting him with both selling and purchasing jewelry.
Worst Review: Sharon recounted her disappointment after taking in a high-value bracelet, feeling significantly undervalued by the offers made, which led her to seek alternatives.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.