Capital City Coins & Jewelry, located at 6025 Monona Drive in Madison, WI, is a distinguished jeweler known for its exceptional engagement ring creation and a wide array of services. With a family-owned legacy since 1977, it remains a trusted destination for couples seeking unique and beautiful custom engagement rings. The knowledgeable staff, including owner Mark Hermanson and his wife Kristi, are noted for their friendly and accommodating service, creating a welcoming atmosphere for every visitor.

The store provides a diverse selection of high-quality jewelry, including diamonds, wedding rings, and watches, along with services such as jewelry repair, watch batteries, and free estimates for appraisals. Customers appreciate the personalized attention and the efforts made to ensure satisfaction throughout the buying process.

Reviews show a strong inclination towards positive experiences, with 30 reviews yielding an overall positive sentiment from online customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Best Review:** Carol praised the store for its friendly service, highlighting the swift repair of her antique pendant, which was completed in under 90 minutes.

**Worst Review:** Molly expressed her disappointment concerning a negative interaction with a dog present in the store, which resulted in bites to her daughter.

Opening Hours:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Staff members mentioned:
- Mark Hermanson
- Kristi Hermanson

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*