Gruno's Diamonds, located in Madison, WI, operates in Dane County and is a well-established jeweler known for its exceptional engagement ring creation services. The store prides itself on its knowledgeable and friendly staff, including key members like Susan, Brad, and Annette, who offer personalized assistance to customers.

With a total of 110 reviews, the store generally reflects a positive customer atmosphere. While many reviews highlight the exceptional service and quality of the jewelry, there are mixed sentiments regarding the availability of specific items, particularly Rolex watches.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Gruno's Diamonds specializes in a wide range of services, including jewelry repair and custom piece design, ensuring that each customer finds something unique that fits their style and budget.

**Address:**
7311 W Towne Way
Madison, WI 53719

**Phone Number:**
(608) 829-1525

**Operating Hours:**
| **Day** | **Hours** |
|-----------|---------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Best Review:
David appreciated the welcoming and accommodating service he received during his visit, highlighting the kindness of the staff and their commitment to customer satisfaction.

Worst Review:
A customer named Jane expressed frustration over an unpleasant interaction with a staff member, feeling disrespected and rushed when inquiring about resizing her engagement ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.