TQ Diamonds, located at 7058 Mineral Point Rd, Madison, WI 53717, is a family-owned jewelry store that has been serving the community for over 35 years. Specializing in engagement rings and wedding bands, TQ Diamonds offers a wide range of designer options from renowned brands such as Tacori, Verragio, and A. Jaffe. The store prides itself on personalized customer service and expertise in creating custom-designed jewelry. Customers frequently highlight the knowledge and attentiveness of the staff, including Tim and Ted, who guide buyers through the ring selection process without pressure.

In examining a total of 239 reviews, the sentiment among customers ranges from overwhelmingly positive to some criticisms.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Positive reviews commend the store for its friendly atmosphere, quality craftsmanship, and exceptional customer service, often mentioning the seamless experience during the engagement ring selection process. However, a few negative reviews expressed concerns over specific return policies and occasional issues with communication.

Best Review: One customer praised TQ Diamonds for their outstanding service and personalization during the engagement ring purchase, noting that the staff went above and beyond to ensure satisfaction.

Worst Review: Another review indicated dissatisfaction with the clarity of the store's return policies, leading to frustration when the customer needed to address an unexpected situation with the engagement ring.

Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 12:00 PM - 5:00 PM

Staff members mentioned include Tim and Ted.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.