Jared The Galleria of Jewelry, located at 505 S Gammon Rd, Madison, WI 53719, is known for its comprehensive engagement ring creation and quality customer service. With a range of services including jewelry and watch repair, the store provides support for custom pieces, particularly for those looking to create unique engagement rings. The dedicated staff members, including praised sales associates like Raymond and Suna, strive to assist customers promptly and knowledgeably.

However, customer experiences are mixed. While many commend the personal attention and expertise offered, several negative reviews highlight concerns regarding service delays and communication issues. With a total of 159 reviews compiled, this store exhibits a polarized atmosphere in customer opinions.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Best Review: A customer noted that the service was exceptional, especially highlighting a staff member named Raymond who provided efficient assistance with resizing and cleaning engagement rings, making the entire experience highly satisfactory.

Worst Review: One customer expressed immense frustration over poor service, detailing an experience where their ring modifications were handled inadequately, and they were met with unprofessional behavior from a manager.

**Operating Hours:**
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned: Raymond, Suna

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.