Goodman's Jewelers Madison WI

Goodman's Jewelers, located at 220 State St, Madison, WI 53703, is a prominent jewelry establishment celebrated for its exceptional engagement ring creation services. Established in 1933, this full-service jewelry store is known for its warm boutique shopping experience and commitment to high-quality craftsmanship. Customers can enjoy a range of services including custom jewelry design, jewelry repair, and appraisals. The store takes pride in offering conflict-free diamonds and a vast selection of engagement rings, ensuring that each piece is tailored to meet the unique needs of every couple.

The dedicated staff, led by owner John Hayes, provides an inviting atmosphere where clients are treated like family. The team is praised for their exceptional customer service, making the engagement ring selection process enjoyable and stress-free. Many reviews highlight the knowledgeable and friendly staff who are eager to assist customers in finding the perfect ring that aligns with their vision and budget.

Customer feedback indicates a generally positive sentiment towards the store, with a score breakdown as follows:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Positive reviews consistently praise the quality of merchandise, customer service, and custom design capabilities. In contrast, a few negative reviews note issues with sizing and occasional miscommunication regarding specific requests.

Best Review: A customer named Laura expressed appreciation for the team's exceptional service when resizing her grandmother's wedding ring. She noted that they completed the repairs in just two days and emphasized the kindness shown to her during the process.

Worst Review: A customer named Joy reported feeling disrespected as a student while trying to purchase a wedding band, highlighting a negative experience regarding sizing and customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff Members: John Hayes (Owner)