Rogers & Hollands Jewelers, located at 89 E Towne Way, Ste 614, Madison, WI, 53704, operates in Dane County and is a well-established destination for engagement ring creation and other jewelry services. This family-owned operation has been in business for over 100 years and is recognized for its knowledgeable staff, including employees like Sandy and Garrett, who are noted for their exceptional service and expertise in guiding customers through the selection and customization of jewelry pieces.

The store offers a range of services, including engagement ring design, wedding band selection, and jewelry repair. Customers frequently highlight the pleasant and accommodating atmosphere, where staff are willing to provide personalized assistance and ensure a positive shopping experience.

Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews reflects a mixed atmosphere. Of the 213 reviews reviewed, approximately 68% echo positive experiences, while 12% express neutral reviews, and about 20% convey negative experiences related to service and follow-up issues.

Positive reviews frequently commend the attentive service provided by staff and the quality selection of engagement rings. Negative feedback generally centers around concerns regarding customer service, particularly regarding wait times and follow-through on service commitments.

Best Review: Lisa praised the staff for their compassion and patience while helping her select a memorial ring, highlighting the genuine care demonstrated during her shopping experience.

Worst Review: Tahirah shared disappointment over her experience with unacknowledged wait times and lack of engagement from the staff while trying to make a purchase, which left her feeling overlooked.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
| Day | Hours |
|----------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday| 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Staff Mentioned: Sandy, Garrett