Condon Jewelers, located at 4114 E. Washington Ave, Madison, WI 53704, operates in Dane County and specializes in creating beautiful, custom engagement rings. With an array of over 4,000 items, they provide a personalized experience for those seeking the perfect ring, focusing on honest evaluations and expert customer service. The owner, Jim Nielsen, has over 30 years of experience in the jewelry industry and is known for his approachability and commitment to customer satisfaction. The store's operating hours are Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. They can be reached at (608) 241-3406.

Overall, Condon Jewelers has garnered a significant volume of customer feedback, with 147 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 82%, with 121 favorable reviews highlighting personalized service, quality craftsmanship, and the friendly atmosphere. Neutral sentiments are around 10%, while negative sentiments comprise 8%, mostly dissatisfied with service delays or communication issues.

Best Review: Daryll praised Condon Jewelers for their exceptional service in purchasing an engagement ring, specifically commending Jim’s helpfulness throughout the process.

Worst Review: Nick expressed frustration over not receiving any acknowledgment during his visit, feeling neglected despite waiting to be served.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Staff members mentioned include Jim Nielsen.