Chalmers Jewelers provides exceptional services in engagement ring creation and custom jewelry design, ensuring a personalized experience for each client. Located at 6202 University Ave, Middleton, WI, in Dane County, this full-service jeweler offers extensive options, including custom designs, wedding bands, and jewelry repair. The team, led by Scott Chalmers, incorporates knowledgeable staff including designer Garrett, who is praised for his creativity and attention to client desires.
Operating hours for Chalmers Jewelers are as follows:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Customer reviews reflect a predominantly positive sentiment, with many highlighting the friendly, respectful, and knowledgeable service. Roughly 75% of the feedback expresses satisfaction, while 15% remains neutral and about 10% notes negative experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
One customer, Katherine, commended the talented engravers at Chalmers for turning a plain gold band into a delicate masterpiece, completed in time for her wedding.
Worst Review:
Another reviewer, Nancy, expressed dissatisfaction with her experience, stating that after an expensive purchase, the store provided unsatisfactory service regarding appraisal and modifications, leading to a lack of trust in their practices.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 224
Store Phone Number: 6082334700