HomeStore LocatorWIMadisonRogers & Hollands Jewelers 201 West Towne Mall Suite A1a
90% Score | Rogers & Hollands Jewelers 201 West Towne Mall Suite A1a, Madison, WI

Rogers & Hollands Jewelers, located at 201 West Towne Mall, Madison, WI 53719, operates within Dane County and can be reached at (608) 833-1600. The store specializes in custom engagement rings and offers a wide array of jewelry services, including repair, resizing, and cleaning. Staff members are known for their exceptional customer service and commitment to helping clients find the perfect piece, particularly for significant occasions like weddings and engagements.

Combining the experience from 116 customer reviews, the store has generally received mixed feedback.

Overall Sentiment from Online Customer Reviews:
- Positive: 86%
- Neutral: 8%
- Negative: 6%

**Positive Reviews** highlight the knowledgeable and friendly staff, with many customers praising the personalized service they received while selecting engagement rings. Staff members, such as Mark Militello, have been noted for their expertise and patience, guiding shoppers through the selection process and ensuring a satisfying shopping experience.

**Negative Reviews** often mention a few instances of unsatisfactory service, particularly mentioning delays or communication issues during transactions, which have left some customers feeling overlooked.

Best Review:
Melanie commended the attentive service at the store, expressing high satisfaction with how the staff accommodated her needs while selecting an engagement ring.

Worst Review:
Min described a frustrating experience where the manager’s attention shifted to another customer during her transaction, leaving her feeling neglected despite her earlier arrival.

| **Store Hours** |
|-------------------------|
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 11:00 AM - 8:00 PM |
| Saturday: 11:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 116

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Rogers & Hollands Jewelers 201 West Towne Mall Suite A1a
Rogers & Hollands Jewelers 201 West Towne Mall Suite A1a
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Map data ©2024
Map data ©2024
Rogers & Hollands Jewelers 201 West Towne Mall Suite A1a
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