Bergman Jewelers, located at 9415 F St, Omaha, NE 68127, is a renowned jewelry store specializing in engagement ring creation and exceptional customer service. Serving Douglas County, this family-owned business has been a staple in the community since 1888 and is well-known for its personalized approach to jewelry needs. Customers appreciate the knowledgeable staff, including Larry and Martha, who guide them through the ring selection process with patience and expertise.

The jeweler offers a diverse range of services, including custom engagement rings, jewelry repair, and gold buying. With an impressive rating of 4.9 based on 97 reviews, the overall sentiment is overwhelmingly positive. Positive reviews highlight the excellent customer service, attention to detail, and the warm, friendly atmosphere that makes each visit memorable. Many customers commend the staff for their integrity and willingness to go the extra mile, ensuring a stress-free experience during the important engagement ring selection process.

However, a few negative experiences were shared, primarily focused on dissatisfaction with the pricing for selling gold jewelry and occasional concerns about the value of appraisals.

Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%

**Highlight Reviews:**

Best Review: Erin praised the exceptional one-on-one service she received while purchasing an engagement ring, noting the helpfulness and quality assistance provided by the staff.

Worst Review: Angela expressed dissatisfaction regarding the amount offered for her gold jewelry, feeling she had been significantly underpaid when she sold her necklace, but the owner offered a reasonable explanation regarding their pricing method.

**Operating Hours:**

| Days | Hours |
|------------|-----------------|
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | Closed |
| Saturday | Appointment Only |
| Sunday | Closed |
| Monday | Closed |

Staff Members: Larry, Martha

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.