Zales Jewelers, located at 3001 S 144th St Ste F9, Omaha, NE 68144, offers a range of services focused on engagement ring creation and customer service. The store specializes in a variety of diamond and precious jewelry, catering to those searching for the perfect engagement ring. Despite reports of inconsistent staff interactions, some customers have noted helpful service from specific employees, contributing to a mixed atmosphere regarding customer service.

Operating in Douglas County, Nebraska, Zales provides the opportunity for customers to shop both online and in-store. The store is recognized for its selection of classic and designer jewelry styles. However, it’s important to note that reviews indicate the store is permanently closed.

Phone: (402) 330-6768

Overall Sentiment from Online Customer Reviews:
Overall sentiment is mixed, with approximately 20% positive, 10% neutral, and 70% negative reviews.

Best Review:
A customer named Ed expressed satisfaction with the helpfulness of certain staff members during a cleaning visit for his wife's ring.

Worst Review:
Michelle detailed her experience of poor customer service, emphasizing a frustrating situation where her wedding band was not soldered as promised and a refund process was mishandled.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| **Closed** |

Staff Members Mentioned: None